MICROSOFT AUTHENTICATOR APP INSTALLATION
Be sure that you are installing the correct Microsoft Authenticator App from your App Store
Apple Store
Google Play Store
User experience
1. User successfully authenticates using Microsoft Entra multifactor authentication.
2. User sees prompt to set up the Authenticator app to improve their sign-in experience. Only users who are allowed for the Authenticator app push notifications and don't have it currently set up will see the prompt.
3. User taps Next and steps through the Authenticator app setup.
- First download the app.
- See how to set up the Authenticator app.
- Scan the QR Code provided to you.
- Approve the test notification.
- Notification approved.
- Authenticator app is now successfully set up as the user's default sign-in method.
Have Questions? Contact the SPC Technical Support Center at onlinehelp@spcollege.edu or call 727-341-HELP (727-341-4357) (Mon.- Fri. 8:00 a.m. - 10:00 p.m., Sat 8:00 a.m. - 5:00 p.m., Sun 12:00 p.m. - 8:00 p.m. Eastern).
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