Respondus LockDown Browser is a locked browser for use with quizzes in MyCourses/D2L/Brightspace. It prevents you from printing, copying, going to another URL, or accessing other applications during an assessment. If a quiz requires that LockDown Browser be used, you will not be able to take the quiz with a standard web browser. LockDown Browser should only be used for taking MyCourses/D2L/Brightspace quizzes. It should not be used in other areas of MyCourses/D2L/Brightspace.
Respondus LockDown Browser is currently FREE for students to use on assessments inside MyCourses/D2L/Brightspace.
BEGINNING A QUIZ
- Close all programs, unless one is used to connect you to the Internet.
- Log into MyCourses with a regular browser, select the course, and navigate to the quiz.
- If LockDown Browser has not previously been installed, you will be prompted to download and install the browser. For Download Information Click Here
- Return to the quiz and open it to launch LockDown Browser.
- If prompted to close a blocked program (e.g. screen capture, instant messaging), choose Yes. Note: Once a test has been started with Respondus LockDown Browser, you cannot exit until the test has been submitted for grading.
Taking a Test that Requires You to Use a Webcam
If you are required to use Respondus LockDown Browser with Respondus Monitor you will need to take your test with a webcam. This will record you during your online, nonproctored exam. (The webcam feature is referred to as “Respondus Monitor.”) Your computer must have a functioning webcam and microphone. A broadband connection is also required. If a quiz requires the use of Respondus Monitor, follow the steps in the previous section. At this point, the Startup Sequence for the webcam begins.
- The Webcam Check will confirm that your webcam and microphone are working properly.
- You will need to have a valid ID to show.
- You will also need to scan your testing environment and do a facial recognition check.
- The remaining steps of the Startup Sequence will depend on the settings chosen by your instructor. Follow the instructions and note your progress along the left side of the screen.
- Click this link if you encounter a problem, to view the Help in Respondus
- Still having issues, put in a Technical Ticket to Respondus click here
The quiz will begin after the Startup Sequence is complete. You cannot exit LockDown Browser until the quiz is submitted for grading.
If you have problems downloading, installing, or taking an assessment with Respondus LockDown Browser, contact your instructor or the St. Petersburg College help desk
Test-taking Tips using Lockdown Browser & Respondus Monitor
Here are a few tips to improve less-than-perfect internet connections when taking online exams.
1. Always take a practice quiz that requires the use of LockDown Browser and Respondus
Monitor, before taking a graded exam. (Your instructor would provide this, so if
you don’t see one, ask for it!)
2. Use the Help Center in the browser itself to test your connection before starting an
Or use the stand-alone Startup-Sequence, to test all the pre-exam steps:
3. Make sure you are always using the current version of the browser (open the browser
and click (i) to update).
4. If you have an inconsistent or unreliable internet connection, here are some additional
steps to take:
- If possible, plug an Ethernet cable into the computer to ensure the best possible
network connection/speed. (Don’t have an Ethernet port? It may be worthwhile to
purchase an Ethernet to USB cable.)
- If an Ethernet connection is not possible, move as close to the wifi router as possible.
- When using wifi, avoid networks that have heavy traffic, such as libraries, bookstores
- Shut down all other applications on your computer other than LockDown Browser.
This will help reduce the bandwidth being used by other applications running in the
background. You may want to restart your computer.
- Shut down (or put in “airplane mode”) all other devices, such as smartphones and
tablets, if they are using the same wifi network.
- Avoid repeated saving of questions. A request is sent to your learning system every
time a question is saved. I there are multiple requests in a short time and you don’t
have a strong connection, all those requests could consume the available bandwidth,
resulting in an interruption.
- If using shared WiFi, request that others using the same network (such as family
members or roommates) not engage in bandwidth-heavy activities, such as streaming
video (Netflix), playing games, etc.
I am having Technical issues who do I contact? Respondus Technical Support, Click here!
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